McD Management claims are to manipulate shareholders to ensure the shareholders confidence. The facts are we have been out of balance all of 2024. The SLT announcement of lowering prices at McDonald's.....price fixing through marketing is a manipulation of results. The Owner-Operator community continues out of fear to follow these ignorant leaders. The destruction of average check. The promo increases of more than triple the average restaurant cost since 2020. The increase of discount coupon costs double in the same time period is devasting to the profit of the restaurant PnL's.
The inability of the corporation to allow new products and or services other than GMA to give away all profitability is the reason we are obtaining our current results. Instead of focusing on quarterly shareholder reporting KPIs that do nothing to grow customer counts. We need to focus on the customer needs. Put new exciting products in our restaurants that cater to the customers we have lost. Moms, kids and middle-class America.
Stop the torture of inspecting the 10,000 tasks they now require with operational visits. The inability to know how to impress customers is now a checklist of unwarranted tasks. This while we are dealing with the least productive workforce in the history of the country. We lose points when the inspector receives Gold-Standard food for us having an additional patty in a tray or by not holding a saltshaker the proper way. The food was great but there is an additional single product extra in a cabinet and calling it not following e-production and not following the exact steps in preparing the wonderful French Fries they received. Sad that their concern is only to the shareholders and not the teams that produce the services to the customers. This while they hide at Harpo Studios and cut their staff to nothing. Thanks, McKinsey, for killing a fantastic brand. Now publish the results for 2025 YTD...Stop making excuses as you will of weather. This downfall started long before winter.
2 comments:
LIARS
McD Management claims are to manipulate shareholders to ensure the shareholders confidence. The facts are we have been out of balance all of 2024. The SLT announcement of lowering prices at McDonald's.....price fixing through marketing is a manipulation of results. The Owner-Operator community continues out of fear to follow these ignorant leaders. The destruction of average check. The promo increases of more than triple the average restaurant cost since 2020. The increase of discount coupon costs double in the same time period is devasting to the profit of the restaurant PnL's.
The inability of the corporation to allow new products and or services other than GMA to give away all profitability is the reason we are obtaining our current results. Instead of focusing on quarterly shareholder reporting KPIs that do nothing to grow customer counts. We need to focus on the customer needs. Put new exciting products in our restaurants that cater to the customers we have lost. Moms, kids and middle-class America.
Stop the torture of inspecting the 10,000 tasks they now require with operational visits. The inability to know how to impress customers is now a checklist of unwarranted tasks. This while we are dealing with the least productive workforce in the history of the country. We lose points when the inspector receives Gold-Standard food for us having an additional patty in a tray or by not holding a saltshaker the proper way. The food was great but there is an additional single product extra in a cabinet and calling it not following e-production and not following the exact steps in preparing the wonderful French Fries they received. Sad that their concern is only to the shareholders and not the teams that produce the services to the customers. This while they hide at Harpo Studios and cut their staff to nothing. Thanks, McKinsey, for killing a fantastic brand. Now publish the results for 2025 YTD...Stop making excuses as you will of weather. This downfall started long before winter.
Post a Comment