McDonald's Struggling to hold onto low-income customers - WaPo
PJB worries about low-income people as he rides around in his limousine.
McDonald's Struggling to hold onto low-income customers - WaPo
PJB worries about low-income people as he rides around in his limousine.
McDonald's Third Quarter Results - Press Release
"We're fueling momentum by delivering everyday value and affordability, menu innovation, and compelling marketing that continue to bring customers through our doors." - PJB
“If MCD can effectively grow loyalty member sales from $30 billion in 2024 to a 50% increase to $45 billion in 2027, it would serve as a strong indicator that its AI-powered marketing initiatives are paying off. This would not only benefit franchisees, but it would also benefit MCD's bottom line as well.”
Maze writes: "And straight discounts simply don’t work these days, not in the face of so many value offers. Also, profitability matters."
Burger King's shift in attitude has helped it outperform its rivals
Gamers - I'd like to buy the world a Meal and wreck the company
"McDonald's Monopoly game has become an exasperating mess"
Does this building look familiar? Sure, it does. It could be a Taco Bell, a McDonald's, or most any modern QSR. It seems the different chains are all building an interchangeable building that could be converted to any brand if the original restaurant doesn't work out. On this one, all they'd have to do is change the signage, take down those metal trim pieces on the roof, and you're ready to serve Whoppers.
I usually ignore the "Free food at McDonald's" internet posts, but this one looks interesting. I assume the game geniuses and McDonald's corporate folks told Owner/Operators this kind of thing would be infrequent.
"McDonald's said it has raised its dividend for 49 straight years. In September of last year, the dividend was raised to $1.77 per share from $1.67."
MCD BOD declared a quarterly cash dividend of $1.86 - Dow Jones
Jonathan Maze on X
@jonathanmaze
Oct 15
"Restaurants are on pace for more than 40,000 limited-time offers this year, which would be more than double the number in 2022 and would be a record, for the third straight year, per @technomic.
Brands need sales and traffic and social media is pushing innovation."
Simple - Whether you're selling widgets or hamburgers, oversupply means prices drop.
The American Association of Franchisees and Dealers (AAFD) has published a sixteen-minute interview with Attorney Robert Zarco. It's very informative.
AAFD interview with Robert Zarco - YouTube
Also, if you haven't visited, the website of Zarco Einhorn Salkowski has a terrific video center that addresses numerous discussions about franchise legal matters. They are informal and fairly brief.
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Franchise Times magazine - Oct 2025
"Subway has imposed a non-negotiable remodel timeline that treats franchisees not as business partners, but as corporate ATMs,” the franchisee association said in a statement.
There will always be population migration (ask any homebuilder), but does that mean you build early and let the Owner/Operator suffer the losses in the early years?
Bloomberg reports with some shaky but interesting data - video
MCD corporate insiders own less than one percent of shares - Yahoo
Institutions - 74%
Emily Reasor joins McDonald's Star Chamber.
“One former McKinsey consultant wrote anonymously, ¨To those convinced that a secretive cabal controls the world, the usual suspect are Illuminati, Lizard People, or ´globalists.' They are wrong, naturally. There is no secret society shaping every major decision and determining the direction of human history. There is, however, McKinsey & Company.”
― Walt Bogdanich, "When McKinsey Comes to Town""Contributions to the initiative come from various McDonald's USA suppliers. These include Cargill, Golden State Foods, Lopez Foods, OSI, and The Coca-Cola Company, which will provide funds to the NFWF and McDonald's US."
All will pass on the cost of this initiative to their franchisee customers.
McDonald's USA has announced its largest investment in regenerative agriculture - Global Data
Answer to everything? ... Build more stores!
"The industry’s constant push for unit growth, however, can also be its undoing, because it’s putting a growing amount of pressure on individual locations. Industry profitability remains down, on average, since the pandemic. Franchisee profitability is down, too. And all this has been during a period of generally strong economic growth." - Jonathan Maze
The average restaurant gets a lot fewer customers than it did in 2019 - RBonline
September was dominated by hand-wringing over same-store sales at QSRs. Yet no one in the industry or the press wants to discuss the real problem:
There are just too many quick-service restaurants.
Franchisees, investors, Wall Street analysts and corporate suits all delude themselves that the marketplace is infinite. It's not, it's full. And yet private equity firms buy up small chains with plans for rapid expansion, and McDonald's plans to open hundreds of new stores in the USA.
I don't pay attention to "the app," so hopefully this is old news to McDonald's Owners and the issues have been resolved.
He hacked McDonald's and found flaws.
Spend 56 years developing a niche brand and then hire a D.E.I. CEO who sets out to modernize the brand and look at what happens. Remember when the pajama boy regime tried to do this to McDonald's?
Cracker Barrel scraps new logo design - Fox News
Today's Wall Street Journal article on McDonald's price fixing starts off with this headline:
"McDonald's to cut combo meal prices after convincing franchisees"
Reuters issues some preliminary coverage of the WSJ article.
Anonymous made a comment about analyst's questions on the recent McDonald's conference call with analysts.
"Most of them seem more interested in cheerleading than challenging the narrative."
They were softball questions, weren't they?
The truth is that analysts aren't here to tell management how to run the company. I'm sure only a few of them have any restaurant experience or skills. They are financial people who create expectations and try to explain why these expectations are or aren't met. However, that expectation is limited to the numerical results that have been released. An analyst rarely digs into internal matters such as morale or corporate organization. Or management's operational competence.
One exception to this was the last three years of McDonald's CEO Jack Greenberg's regime. Tired of being lied to, the analysts became outspoken about the need for some turnover.
But on this particular call, the results released by McHQ were an improvement over recent quarters, and the CEO went from zero to hero.
Owner/Operators should listen to these quarterly calls based on the theory that O/Os can tell a lot about the future of their business by listening to the discussion of corporate plans.
And, trends in analysts' comments and questions reveal a great deal about the future. With this Chicago regime, they are the tail being wagged by Wall Street's dog.
But don't expect a cage match with the CEO. The analysts will always be courteous and professional, no matter what they write in their reports.
The tough questions must come from the Owner/Operators.
Once upon a time, McDonald's Corp. was concerned with the legality of dictating menu prices to franchisees. To the point that direction came down from corporate legal that company (MCD) employees should not be involved in menu price discussions with franchisees. Legal said that, if, in a Co-Op meeting, franchisees were discussing a menu price promotion, the MCD employees should leave the meeting.
Of course, this was widely ignored in the field. It was especially impractical because at the time, something like 20% of USA stores were operated by McOpCo. Deep discounting made a major dent in corporate profits.
If one owns a franchise granted by a publicly held company, you can gain a better understanding of where the company is going by paying attention to what management tells their shareholders, by way of their communications with Wall Street analysts.
On Wednesday, Aug 6, McDonald's management will release Q2-2025 results and conduct a conference call with interested analysts. These calls usually last a little over an hour.
Those ones who hold a franchise with a major public company can learn tons about the corproate plans when you can listen in thei ther disclusoure to shareholder conference calls by
McDonald's remains a leading income stock
This photo often appears alongside articles about McDonald's. I haven't worked a McDonald's grill in a while, but I don't think this is how things are done (or ever). It looks more like the factory step before 7-11 cheeseburgers are wrapped in clear plastic.
Major restaurant chains are always tempted to open smaller locations in an attempt to:
* Avoid impacting successful, traditional locations.
* Developing a smaller market that may not be ready for a full-size facility.
This rarely works. McDonald's attempted to build Mini-Macs in small towns in the early 1970s. Most locations had to be expanded or rebuilt because the volume exceeded expectations. That was a good result, but then there was the SPOD program at the turn of the century.
How McDonald's Lost Its Value Edge - WSJ/MSN
I rarely post articles from The Wall Street Journal because their firewall is quite expensive. I assume their website membership doesn't include many small businesspeople. But if we wait a little while, they often allow another publication to run their articles. As is the case with this recent article about McDonald's and Value. If it looks familiar, it's because I posted the original WSJ article a few days ago.
Don't get me wrong, the WSJ is one of the finest publications in the world. If you subscribe and you use it, it's well worth the money. However, you shouldn't join the WSJ expecting a lot of links to their articles to appear here, because they won't.
CosMc drinks to be tested in Wisconsin and Colorado - Maze
Why in the world would management continue to use the "CosMc" name? It's already failed in testing and nobody knows what it means or remembers that it was ever part of the McDonaldland platform.
After spending a few billion developing the McCafe brand, why not just make this an extension of that brand? Something like "McCafe Limited (or Unlimited)". Or call it McCafe Plus, or just add " + " sign. It's silly to try to build a new brand name out of nothing.
At least consumers have some connection to McCafe - nobody knows what CosMc is or was.
Heather Haddon spoke with numerous industry folks about QSR "Value".
Bottom line - the corporate guys always make the franchisees vote until they get it right.
How McDonald's Lost its Value Edge - WSJ
7/28/25 - A free copy of this article is now available at:
We've discussed how new menu introductions are often intended to impress Wall Street. That's why we're seeing a flood of feel-good news articles about how well Snack Wraps are doing.
I can see that if sales are going well, running out of a condiment or product "eventually" can happen. However, the supply chain should contain enough product volume so that the restaurants will eventually burn through the inventory, rather than running out at the beginning of the promotion. Unless incompetent personnel were mismanaging the supply chain.
Lettuce speculate that shortages could well be a planned event to create the aura of success in preparation for management's conference call with analysts, scheduled for August 6th.
The pajama boys and girls seriously need a win. If the endless discounting and snack wraps don't increase traffic, management will have to answer some hard questions.
In other words, snack wraps have to work, even if it's partially McSpin.
Snack Wrap comes out of the gate hot - NRN
Numer One: "..... it is the board of directors that votes to increase executive pay. Accordingly, when the CEO is also the chair, a conflict of interest arises, as the CEO is voting on their own compensation. Although a board probably includes some members who are independent of management (as required by legislation), the chair/CEO can influence the activities of the board, which allows for potential abuse of the chair position."
How big can the McDonald's USA menu get?
Many factors contribute to the growth of McDonald's menu. The top two are:
The business news industry: It's boring trying to write about the restaurant industry. The only interesting hot topics are new products.
Wall Street analysts: An analyst's job is to keep track of the activities of certain companies or entire Industries. That means keeping up with new products or concepts, whether it's automobiles, pharmaceuticals, or farm equipment. It's then the analyst's job to translate these changes into EPS projections.
If a restaurant company fails to impress Wall Street with new products, analysts will report that the headquarters lacks "Menu Innovation." New products are as much to impress Wall Street as they are to attract paying customers.
" McDonald's execs believe menu innovation is the key to turning around their sagging sales—so much so that they mentioned it 14 times during their May earnings call. "...There's a steady flow of menu innovation that goes from now through the end of the year in a number of our markets," CEO Chris Kempczinski said. "...Our expectaion is, as we continue to have more menu innovation...it has a positive impact on baseline, which is sort of the gift that keeps on giving."
McDonald's USA to open 900 new stores by the end of 2027
Please note the first comment on this post.
The metaphor "Three-Legged Stool" is typically used to describe a mutually beneficial relationship, a type of quasi-partnership. At least that was the way Fred Turner used the term.
It's my guess this article is 95% gossip and/or fabrication, but the last sentence in the following paragraph caught my eye.
"The process of seeking a franchisee is being handled by a local representative on behalf of McDonald’s, who has approached well-known business figures in Israel, in parallel with direct approaches received by McDonald’s Global. Interested parties have signed confidentiality agreements. Among them: Ori Max, owner of Maxstock under Apax Partners; large real-estate and mall groups; and a group of McDonald’s executives who are exploring the formation of a consortium."
Battle for McDonald's franchise in Israel heats up - ynetnews
McDonald's to hire 375,000 people this summer
That's about 25 employees per store, the spring and summer hiring trend that goes back about 70 years.
However, if McDonald's corporate opens "another 900 U.S. restaurants by 2027" there may be fewer employees per restaurant due to cannibalization.
https://www.restaurantbusinessonline.com/operations/starbucks-wants-its-customers-stay-awhile?utm_source=Marketo&utm_medium=email&utm_campaign=NL_RB_Daily_07-03-25_09:00&LID=4016934&sp_eh=a1e52bb9d898380b39f0967fe260b980ceb054e5370d4c03b65fd5d03e671249&mkt_tok=NTYxLVpOUC04OTcAAAGbb5HFfQrbsZZTBwILVjycIigNr_zzMIT4Iz3pDukvRexdGuS7E0UZ8CBP__tpJg0Y0IBtVE3jrmB7HMFXehzOYkrGw9HPhIoFj90gwgACyv_BixA
https://finance.yahoo.com/news/insiders-mcdonalds-sold-us-17m-120013005.html
https://melmagazine.com/en-us/story/mac-tonight-moon-man-oral-history#google_vignette
In case you missed it, Anonymous recently posted: 'This is a repeat of the 1990s “Convenience Strategy”, Oak Brook fell on their face trying it back then. And that was when the corporation was staffed with experienced, knowledgeable people.'
We seldom comment about McDonald's mid-management people since a) they aren't in those jobs very long, b) I don't know them or what they actually do in their work.
But this lady is interesting in that she was hired to lead the development of new USA stores. She was hired in 2023, at approximately the same time Accelerating the Arches was announced. In other words, she was put in charge of accelerating McDonald's USA growth, despite having no time with the company.
The opposite of experienced and knowledgeable. Of course, she's now had two years to acquire 70 years of site location experience.
Her corporate profile: mcdonalds.com - leadership
Her Linkedin page: linkedin.com/tabassumzalotrawala
While we don't know all the details about the aforementioned McDonald's site in Southhaven, MS., it brings back memories of the "Cannibalization Strategy" from the 1990s. In brief, the corporation was eager to build as many stores as possible as quickly as possible. It was not uncommon for the McDonald's real estate department to have taken the position that a particular town or locality was not ready for a new McDonald's store. But, a year later, with no significant changes or population growth, the corporate guys would announce the area was now ready for a new store. Just to get one more in the ground.
https://www.commercialappeal.com/story/money/business/development/2025/06/09/mcdonalds-in-southaven-restaurants/83990868007/
In December of 2023, McDonald’s Corp. announced a goal of operating 50,000 stores worldwide by the end of 2027.
It’s challenging to track exactly what this means for McDonaid’s USA since the announcement combines the USA and IOM. Some press articles stated that the target for the USA is as low as 600 new stores. Some reporters thought management is targeting 900 or 1,000 for the USA. Six hundred stores are a substantial number, especially considering the current circumstances.
In the year 2023, there was no increase in the number of stores in the USA. In 2024, the count increased by approximately 100 stores. The first-half of 2025 results, to be released in August, should provide valuable insights.
December 2027 is approaching quickly. It’s two and a half years away, or 30 months. Let’s guess that McDonald’s USA has opened 100 new stores in the first half of 2025. That’s twice the pace of 2024.
The trouble is, if we stick with the 600-store number, it means 100 opened in 2024 and 100 so far in 2025. That leaves 400 stores for McDonald’s USA to open in the next 30 months. That’s a lot for a company that has been in the business of downsizing over the past decade. Can the domestic system handle 600 new stores? 700?1,000?
This is a repeat of the 1990s “Convenience Strategy”, Oak Brook fell on their face trying it back then. And that was when the corporation was staffed with experienced, knowledgeable people.
When discussing new stores with McDonald’s Owner/Operators, we often get sidetracked by the finances of a particular new store, when the real issue is the cannibalization of the Operator’s existing stores.
Sure, one can argue to get a point or two shaved off a new store’s rent and royalties, but what about that 25% cannibalized from your older stores?
Speaking of sales, if Accelerating the Arches goes forward, you can forget about same-store sales for 5 or 6 years. It’s impossible to increase same-store sales while saturating the market with new stores; Newer, smaller chains can do it, but not at the age of 70.
.https://corporate.mcdonalds.com/content/dam/sites/corp/nfl/pdf/McD%20-%202024%20Annual%20Report%20to%20Shareholders.pdf
Some people eho atttend expensive schools learn a lot and become great leaders. Others are only brainswashed into thinking they are the leeite and that they are smarter than everyone else.
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https://finance.yahoo.com/news/mcdonald-announcement-unveils-huge-summer-170700871.html
https://www.eatthis.com/mcdonalds-expansion-900-new-locations-us/
There are two kinds of "testing" in the McDonald's system. The first kind involves real testing and evaluation. Fake beef is a good example of real testing.
Andy Gruel operates a handful of restaurants in Orange County, California, and appears to be one of the young Republicans hoping to save the state.