Earnings call transcript provided by Seeking Alpha
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April 30, 2019
April 29, 2019
April 26, 2019
McDonald’s Works to Make Delivery Profitable for Franchisees
Uber is "struggling to generate profits off of its delivery program."
If no one is making money - What's the point of McDelivery?
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If no one is making money - What's the point of McDelivery?
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April 25, 2019
April 24, 2019
April 23, 2019
April 22, 2019
April 20, 2019
Mize Houser on Delivery
"When you consider it: what other industry puts their handcrafted, perishable product
in the hands of someone they don’t know to transport and deliver to a customer? "
How you can make sure your food delivery service doesn't take out your restaurant
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in the hands of someone they don’t know to transport and deliver to a customer? "
How you can make sure your food delivery service doesn't take out your restaurant
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April 17, 2019
A Glitch in the McDelivery Matrix?
Doing some research on McDelivery I went to the McDonald's website looking for a link
to Uber Eats. There isn't one. You can search by zip code to see if nearby stores offer
McDelivery. If they do you are offered the opportunity to download the McDonald's
app. If they don't offer McDelivery you are asked to try again later.
I entered the zip code of one of my old stores and they offer delivery. Next, I checked
to Uber Eats. There isn't one. You can search by zip code to see if nearby stores offer
McDelivery. If they do you are offered the opportunity to download the McDonald's
app. If they don't offer McDelivery you are asked to try again later.
on one of my favorite stores in the Midwest. The McDonald's site tells me that the store
doesn't offer delivery. Yet, they do - I 've seen the banners in the windows dating back
at least four months.
at least four months.
I then went to www.ubereats.com and entered the Midwestern store's zip. McDonald's
pops up with the correct address and the opportunity to order.
pops up with the correct address and the opportunity to order.
Apparently the McDonald's website is running months or more behind what's happening
with McDelivery. I wonder if the app itself is that out of date.
It looks like the company wants to control the ordering process and have the opportunity
to offer deals and freebies on the app and they can't do that on the Ubereats website.
But the Uber Eats and the McDonald's websites should mirror each other in terms of the availability of McDelivery.
to offer deals and freebies on the app and they can't do that on the Ubereats website.
But the Uber Eats and the McDonald's websites should mirror each other in terms of the availability of McDelivery.
Oh well, maybe those customers who get confused will jump in their cars and drive to
their McDonald's where they will pay less and the McDonald's Operator can make some
profit.
their McDonald's where they will pay less and the McDonald's Operator can make some
profit.
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April 16, 2019
McDelivery Continued
some initial progress in discussions about McDelivery with McDonald's Corp. and with UberEats.
But advertising UberEats on OPNAD is still a bad idea. Especially if the criteria is when 70% of USA stores have McDelivery. That number should be 90 to 95%.
And, even at that, Operators who don't have McDelivery should receive a rebate from OPNAD. And everyone should expect soft sales during
the advertising of McDelivery
Please take another look at: Why is McDelivery Just Like McCafe?
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Jonathan Maze on Delivery and on Karen Garcia
Chains start charging more for delivery orders
"If restaurant companies can’t make profits, many believe they’d be less willing to offer
the service, and that could hurt systems’ growth."
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"If restaurant companies can’t make profits, many believe they’d be less willing to offer
the service, and that could hurt systems’ growth."
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April 15, 2019
Karen Garcia Coming Out of "Retirement"
Say what you want, at least there will be someone working at Chicago HQ with a
solid operations background.
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solid operations background.
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April 12, 2019
April 11, 2019
April 10, 2019
April 9, 2019
McDonald's Minimum Wage Shift Frustrates Its Franchisees
An editorial by Ed Rensi - former CEO of McDonald's USA - Forbes
Rensi ran McDonald's USA from 1984 to 1997.
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Rensi ran McDonald's USA from 1984 to 1997.
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Burger King Tries To Default 37 Franchises
“This is an improper and wrong termination,” Zarco said in an interview with Restaurant Business. “Getting someone to disengage from 37 restaurants because there’s a rat and
some cockroaches in one restaurant is inappropriate.”
Burger King franchisee pushes back against company’s lawsuit
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some cockroaches in one restaurant is inappropriate.”
Burger King franchisee pushes back against company’s lawsuit
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Free Food at McDonald's - Everybody's Doing It!
As of 4 PM ET today 1,755,833 people have view the Aussie kiosk trick on YouTube.
That's a lot of high school and college guys who will eat for free this week.
This raises a lot of questions:
How could this happen?
Why would anyone order a sandwich without the meat patty?
Do you really want those people in your restaurant?
Why is that option even available?
Will this be fixed or do McDonald's Operators just have to swallow the expense?
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That's a lot of high school and college guys who will eat for free this week.
This raises a lot of questions:
How could this happen?
Why would anyone order a sandwich without the meat patty?
Do you really want those people in your restaurant?
Why is that option even available?
Will this be fixed or do McDonald's Operators just have to swallow the expense?
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April 8, 2019
Comprehensive Article About Burger King's Recent History
Except for the ownership gyrations, the "turnaround" plan at McDonald's is just a copy
of the Burger King plan.
Whopper Of A Turnaround: At Burger King, The 3G Capital Model Actually Worked
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of the Burger King plan.
Whopper Of A Turnaround: At Burger King, The 3G Capital Model Actually Worked
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Modern, Progessive, and Now With Free Food
Every time I use a McKiosk I ask myself, "Why encourage customization?" It just slows down service times. And now it's going to kill profitability.
People in focus groups or surveys will always say they want customization. But it sure turns off customers in line behind them.
McDonald’s customers discover hack to get free hamburger - Fox News
People in focus groups or surveys will always say they want customization. But it sure turns off customers in line behind them.
McDonald’s customers discover hack to get free hamburger - Fox News
April 7, 2019
April 3, 2019
Jack in the Box Franchisees Want New Ownership and CEO
Jack in the Box franchisees want new ownership and CEO
Jack corporate is unhappy with the independent
association so they've formed a politically correct
advisory board.
April 1, 2019
Department of Labor Joint Employer Proposal
The two parties would be regarded as equally responsible for the illegal employment
actions of the franchisee if the franchisor:
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actions of the franchisee if the franchisor:
- Has the power to hire or fire employees;
- Supervises and controls the employees’ work schedules or working conditions;
- Determines employees’ pay rates or methods of payment; or
- Maintains the employees’ employment record
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