Coalition of Franchisee Associations

June 19, 2018

A Reporter's Rant

I've had the same experience - walk into a McDonald's and it appears there is no one
involved in customer service. Everyone's in the grill area and all of the managers are 
working drive-thru. 

It's just me and the kiosks - no human contact.

Kiosks Won't Solve McDonald's Problems
.

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