McDonald's Operators on our E-mail distribution list should watch their inbox
for our latest comments on McDonald's real estate.
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June 30, 2014
Pollo Tropical's Streamlined Menu, Focus on Accuracy
"And it required additional training. It wasn’t efficient. Trying to be all things to all
people is not efficient or user friendly."
Sounds like something the McDonald brothers figured out in 1950!
FastCasual.com
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people is not efficient or user friendly."
Sounds like something the McDonald brothers figured out in 1950!
FastCasual.com
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June 27, 2014
Made For You - After You Get Here
The mobile test in Georgia is getting a lot of press, much of it inaccurate. Most assume
mobile ordering and payment are inseparable (they are not). ABC News is reporting
that one can order off-site before they get to McDonald's. This Businessweek article
seems to get it generally right.
How McDonald’s Will Serve Hot Food Even When You Order Ahead - Businessweek
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...
Analyst: Franchisee lawsuits may disrupt Papa Murphy's Holdings Inc.
June 26, 2014
June 25, 2014
June 24, 2014
McDonald's Tests Order-Ahead Mobile App
This test in Georgia will be interesting but will mobile
ordering cause customers to expect faster order assembly
and faster service?
McDonald's tests order-ahead mobile app
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ordering cause customers to expect faster order assembly
and faster service?
McDonald's tests order-ahead mobile app
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June 23, 2014
Loyalty Apps Can Be Expensive
The corporate developed "apps" always involve giving away food.
Schlotzsky’s new loyalty app features friend-referral rewards
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Schlotzsky’s new loyalty app features friend-referral rewards
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June 20, 2014
June 19, 2014
June 18, 2014
June 17, 2014
June 16, 2014
More Cashing-In
On June 13th McDonald's EVP Ken Koziol exercised his option on 14,812 MCD shares
at $32.60 and sold them for $100.43 per share netting $1,004,698.
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at $32.60 and sold them for $100.43 per share netting $1,004,698.
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June 14, 2014
What Does Restaurant Refranchising Really Mean?
Refranchising is popular on Wall Street because most realize that the QSR business is
mature, saturated, and even overbuilt.
Selling Company Stores Can Be a Good Thing or a Bad Thing
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mature, saturated, and even overbuilt.
Selling Company Stores Can Be a Good Thing or a Bad Thing
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June 12, 2014
Colorado McDonald’s Hooks Up With Delivery Service
Internet based food delivery services are popping up all over the country
and they present some questions when delivering for a franchised restaurant.
If the franchisee is responsible for the level of Quality and Service delivered
to their customers how do they assure that with a third party involved?
If there's a problem where does the customer go for resolution?
If corporate gets wind of a dissatisfied customer can the franchisee just blame
the delivery company?
I think we can be certain that the franchisee won't be able to blame the third
party company that the franchisee hired.
Colorado McDonald’s hooks up with delivery service | QSRWeb
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and they present some questions when delivering for a franchised restaurant.
If the franchisee is responsible for the level of Quality and Service delivered
to their customers how do they assure that with a third party involved?
If there's a problem where does the customer go for resolution?
If corporate gets wind of a dissatisfied customer can the franchisee just blame
the delivery company?
I think we can be certain that the franchisee won't be able to blame the third
party company that the franchisee hired.
Colorado McDonald’s hooks up with delivery service | QSRWeb
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June 11, 2014
Cashing-In Continues
On June 11th McDonald's VP Dave Hoffmann exercised his option on 4,906
McDonald's shares and immediately sold them for a profit of $314,769.
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McDonald's shares and immediately sold them for a profit of $314,769.
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June 9, 2014
McDonald's And Franchisees: Part 3 Of 3 Ways To Tell When The Worst Is Over
Seeking Alpha is a very useful website but I usually don’t link to their articles because
they are mostly opinion pieces or are far too technical to be useful here. But, a visitor to
this website cut and pasted parts of a recent article from Seeking Alpha so to keep things
in context I’ll link to the article. The writer is a pretty qualified guy and is the author of a
series of three recent articles on McDonald’s. This article is #3 and he provides links to
the other two.
He also quotes extensively from our Operator surveys.
The portions of the article were posted as comments under “Comment of the Week”.
Here's the article:
SeekingAlpha - 3 Ways to tell when the worst is over
.
they are mostly opinion pieces or are far too technical to be useful here. But, a visitor to
this website cut and pasted parts of a recent article from Seeking Alpha so to keep things
in context I’ll link to the article. The writer is a pretty qualified guy and is the author of a
series of three recent articles on McDonald’s. This article is #3 and he provides links to
the other two.
He also quotes extensively from our Operator surveys.
The portions of the article were posted as comments under “Comment of the Week”.
Here's the article:
SeekingAlpha - 3 Ways to tell when the worst is over
.
June 7, 2014
Comment of the Week
"In the May 26 issue of Nations Restaurant News, an article titled "Course Adjustment" quotes Don Thompson stating that the 2014 plan (and beyond)is all about increasing TOP LINE SALES and transactions, and NOT driven "based on optimizing profitability".
In other words folks, We are on our own. Thompson could not care less about our profitability, or the effects of Obamacare, minimum wage hikes, Unionization, or rising commodity costs !"
Posted on:
In other words folks, We are on our own. Thompson could not care less about our profitability, or the effects of Obamacare, minimum wage hikes, Unionization, or rising commodity costs !"
Posted on:
Thompson: "Increase in Minimum Wage OK With Me"
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June 6, 2014
Panera Franchisees Said to be 100% Behind Tech Upgrade
Amusing how management always tells
shareholders that franchisees are "aligned" behind management's plans.
Panera Bread Co.: Franchisees committed to e-commerce upgrade - NRN
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June 4, 2014
More on Seattle’s Minimum-Wage Proposal
The Seattle $15.00 minimum wage proposal separates franchised businesses from
independent operators in an effort to bring attention to the difference between a
franchisor's CEO pay and that of entry level employees.
The International Franchise Association is an organization controlled by large
franchisors working together to control the franchisees in their systems. However,
in Seattle they appear to be doing some productive work in that the IFA is planning
to sue the City of Seattle claiming the new law is discriminatory.
The IFA's press release is HERE
Seattle Times on unfairness of new law HERE
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independent operators in an effort to bring attention to the difference between a
franchisor's CEO pay and that of entry level employees.
The International Franchise Association is an organization controlled by large
franchisors working together to control the franchisees in their systems. However,
in Seattle they appear to be doing some productive work in that the IFA is planning
to sue the City of Seattle claiming the new law is discriminatory.
The IFA's press release is HERE
Seattle Times on unfairness of new law HERE
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June 2, 2014
Price Sensitivity a Catalyst for the Gluten-Free Trend
Eleven % of people are on a gluten-free diet but only one % are gluten intolerant.
QSR magazine Reports
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QSR magazine Reports
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