Restaurants focus on throughput as a growth strategy - NRN
This article quotes from one of our Operator surveys:
“The problem is not how to best ‘work around’ menu complexity, but how
to eliminate it,”
said one unnamed franchisee in Kalinowski’s report.
“Our business is far too difficult to
manage, especially for folks who
are new to the system. … This has significantly affected
service times,
employee morale and retention. Guys at the top need to figure this out,
and fast.”
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