Coalition of Franchisee Associations

July 30, 2013

Dunkin’ Brands Group Inc. Signs First California Franchisees




Dunkin’ Brands Group Inc. signs first California franchisees - NRN

Fast-Food Rivals Are Eating Panera's Breakfast

Fast-Food Rivals Are Eating Panera's Breakfast - Businessweek
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30 Surprisingly Healthy Fast Foods

30 Surprisingly Healthy Fast Foods | Healthy Living
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Unions, Economics, and the McDouble

"Driving up McDonald’s wage costs would drive up the price of burgers 
for millions of poor people."

Kyle Smith: Liberals say they care about the poor but drive up their cost of living - NYPOST.com
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Carl’s Jr., Hardee’s Owner Exploring Possible Sale


Every time these smaller chains change hands it sets them back a few steps.

Report: Carl’s Jr., Hardee’s owner CKE Restaurants Holdings Inc. exploring possible sale - Nation's Restaurant News
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Top Fast Food Restaurant Brands In United States

Top Fast Food Restaurant Brands In United States - chart
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McDonald's Reigns as Top QSR Brand

"Chick-fil-A continues to thrive on deep customer loyalty, shown in the
fact that it had better systemwide sales than KFC at about a third of 
that brand's restaurants." 

McDonald's Reigns as Top QSR Brand - Convenience Store News
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July 18, 2013

McDonald's Announces Quarterly Cash Dividend

McDonald's Announces Quarterly Cash Dividend - Seeking Alpha:
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Tim Hortons’ Doughnuts Fail to Score in U.S.

"Activist investors say the $664 million U.S. expansion over the last decade 
has been a waste. At stake may be a forced retreat from a market that 
promises the Oakville, Ontario-based company potential growth as it 
reaches saturation at home."

Bloomberg Reports:
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July 17, 2013

McDonalds' Minimum Wage Gaffe

A myth has developed (perpetuated by unions) that the minimum wage
is supposed to be a living wage and employees should be able to buy a
house and raise three kids. Given that - what was Oak Brook thinking?

McDonalds' Minimum Wage Gaffe - WSJ video
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July 16, 2013

I Love the Smell of McGriddles in the Morning!

McDonald’s to open first Vietnam restaurant in 2014:
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Where Are They Now? - Skinner Edition

Skinner to Join HP Board:
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KFC Testing Fast Casual Store



KFC gives more details on KFC eleven, its new concept store in Louisville:

Restaurants Rethink Menus to Woo Baby Boomers

Restaurants rethink menus to woo baby boomers - NBC News.com:
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Which Employers Must Pay the New 'PCORI' Fee?

 Concannon & Miller has posted an article informing employers that they may 
face a July 31st deadline to pay a new fee, known as the PCORI fee, required
under the Affordable Care Act. This fee is not part of The Employer Mandate 
which has been delayed until 2015, and therefore the new requirement may 
take some employers by surprise. And, while the fee could be small, there are
of course penalties for failing to comply.

Article is HERE:
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July 8, 2013

Senseless in Chicago



McDonald's Operators have expressed shock and dismay at two of the quotes in the BusinessWeek article.

Chef Dan says:
“When I first joined, it was all about time, speed, profitability,” he says. 
“I thought, Hold on—let’s talk about food."

On McWraps, someone named Kasey Short says:
“We’re willing to take a little longer,” Short says. “When customers know products are made for them, they’re willing to wait little longer.”

That second comment is just delusional - when a customer opens the door, sees a line, and turns around and leaves or when I decline to becomes the 12th car in the drive-thru line it's not because we know that McWraps take a long time to make. It's the totality of the service experience and the complexity of the McDonald's menu is making that experience less and less acceptable.

Decision makers at McDonald's should have spent time in real McDonald's restaurants, working with real crew people, and dealing with real McDonald's customers. Oh, and getting real input from McDonald's Operators.
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July 5, 2013

W.S. Journal Blogger Comments on Businessweek Article

Why McDonald’s Managers Eventually Stop Being Hamburger Guys - Corporate Intelligence - WSJ
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Why the McWrap Is So Important to McDonald's


As for the notion that McDonald’s should encourage some kind of foodie culture, Adams sighs. He’s heard it before. “McDonald’s management, once they get to a certain level—I think it’s when they get a limo—they no longer want to be hamburger guys. They want to be restaurateurs.”

Why the McWrap Is So Important to McDonald's - Businessweek:
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Jonathan Maze (writes for Franchise Times) on Twitter

I think profit pressure is pushing store managers to cut corners, leading to service problems. At McDonalds, too many items causing probs.
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